Questions about your booking
- What is included in the trip price?
- Can I book extras?
- Why do I need to fill in my travel party?
- Are hand and kitchen towels included in the fare?
- Why didn't I get my deposit back or only part of it?
- Where can I ask questions if I have booked with another provider (such as Booking.com)?
- Are there any additional costs I have to pay on arrival at the holiday park?
- Will I receive confirmation of the payment of my booking?
- I accidentally overpaid, how do I get this amount back?
- The fare has been debited twice from my account, what now?
- Paying for my booking fails, what should I do?
- To which account number should I transfer my payment and should I add anything else?